Retail has a great story to tell in Minnesota!

Articles in Category: Retail Operations

Como Pharmacy Recognized With Customer Commitment Award

2021 Minnesota's Retail Champion Awards

como logoThe Minnesota Retailers Association is pleased to recognize Como Pharmacy with its Customer Commitment award as part of the 2021 Minnesota’s Retail Champions program.

“The team at Como Pharmacy has been doing everything they can this past year to make sure their customers have been served, despite so many challenges,” says Bruce Nustad, Minnesota Retailers Association president. “Their customers depend on them for quality-of-life and in many cases lifesaving medications, and Pao Kue and his very small team have bent over backwards to make sure everyone gets what they need. From curbside, to in-store, to free home delivery, Como Pharmacy has gone well beyond what most people would expect to see—that’s true customer commitment. It’s an honor to recognize the Como Pharmacy team for their outstanding commitment to customers.”

“Our customers, some of which are elderly or non-english speakers, have really needed us to be there for them,” says Pao Kue, pharmacist and owner of Como Pharmacy in St. Paul. “I am proud of the work of the team here and their commitment to making sure every customer gets their medications. Running a neighborhood pharmacy today is difficult, but we do it for our neighbors and our community. We know we are making a difference in so many lives”.  

Como Pharmacy is the sole recipient of the Minnesota’s Retail Champions Customer Commitment award. Eight other organizations will be recognized in other categories such as Retail Employee of the Year, Social Responsibility, Retail Innovation, Best Place to Work, Lifetime Achievement, Retail Community of the Year, Advocate of the Year, and Retailer of the Year.

Pao Kue will accept the award during the Retail Rally event on Tuesday, October 5, 2021, beginning at 2:00 p.m. in Golden Valley The event features six 20-minute practical, game-changing, cutting-edge retail innovations strategies and ideas.

Retail Rally event information can be found at www.retailrally.com.

The Paint Factory Recognized With Retail Innovation Award

2021 Minnesota's Retail Champion Awards

The Paint Factory Logo ColorThe Minnesota Retailers Association is pleased to award The Paint Factory with its Retail Innovation award as part of the 2021 Minnesota’s Retail Champions program.

“Innovation is core to who Tara Tepley is and that is reflected in every inch of her store,” says Bruce Nustad, Minnesota Retailers Association president. “At a time when she could have just sat back and hoped her business would rebound, Tara’s sense of purpose and desire to help her customers shined as did her truly innovative approach to retailing. We are so pleased to recognize The Paint Factory with our Retail Innovation award.”

“Facebook Friday, take-home projects, and remote instruction weren’t even on my radar before the pandemic hit,” says Tara Tepley, owner and instructor of The Paint Factory. “I believe in connecting with customers and really listening to them, and from that, with some added imagination, came a lot of changes. I wanted to support my customers and the community during the most difficult moments of the past year and a half. I am blessed to have a store in such a great community where people come together to help each other, and if some of my innovations contributed to the health and happiness of people I am proud.”

“Tara’s ability to look beyond what was happening to her business and jump into what she could for her customers, was incredible to watch unfold,” says Mary Hodson, president of the Hutchinson Area Chamber of Commerce & Tourism. “She represents #MuchInHutch in all she does!”

The Paint Factory was nominated by the Hutchinson Area Chamber of Commerce & Tourism and is the sole recipient of the Minnesota’s Retail Champions Retail Innovation award. Eight other organizations will be recognized in other categories such as Lifetime Achievement, Social Responsibility, Retail Employee of the Year, Customer Commitment, Best Place to Work, Retail Community of the Year, Advocate of the Year, and Retailer of the Year.

Tara Tepley will accept the award during the Retail Rally event on Tuesday, October 5, 2021, beginning at 2:00 p.m. in Golden Valley. The event features six 20-minute practical, game-changing, cutting-edge retail innovations strategies and ideas.

Retail Rally event information can be found at www.retailrally.com.

Jeff Lindoo Recognized With Lifetime Achievement Award

2021 Minnesota's Retail Champion Awards

20180228 101350 25009The Minnesota Retailers Association is pleased to recognize Jeff Lindoo with its Lifetime Achievement award as part of the 2021 Minnesota’s Retail Champions program.

“Jeff is an outstanding business leader and his name means something to so many people here is Minnesota,” says Bruce Nustad, Minnesota Retailers Association president. “If you have been a part of any meaningful business or pharmacy change, Jeff has likely been at the center of the conversations that produced that change. I am not sure I know a humbler and more respected leader among retailers, and organizations like the Minnesota Retailers Association have benefited greatly from his servant leader approach.  It’s with great admiration and appreciation for Jeff that we present him with our Lifetime Achievement award.”

"I am honored to receive this award,” says Jeff Lindoo. “During my time as vice president of Thrifty White Pharmacy I learned how to tell our story to not only the community but to legislators. I have loved being a part of and seeing my industry grow and evolve. The key to making change is showing up, seizing opportunities, and bringing passion to the issues. I am grateful I have had so many opportunities in my life.”

Jeff Lindoo is the sole recipient of the Minnesota’s Retail Champions Lifetime Achievement award. Eight other organizations will be recognized in other categories such as Retail Employee of the Year, Social Responsibility, Retail Innovation, Customer Commitment, Best Place to Work, Retail Community of the Year, Advocate of the Year, and Retailer of the Year.

Jeff Lindoo will accept the award at the Retail Rally event on Tuesday, October 5, 2021, beginning at 2:00 p.m. in Golden Valley. The event features six 20-minute practical, game-changing, cutting-edge retail innovations strategies and ideas.

Retail Rally event information can be found at www.retailrally.com.

Get our Monday retail industry newsletter.

Subscribe to Minnesota Retailers e-mail list by providing your e-mail address below. You will receive our "Retail Beat" newsletter every Monday, providing perspective on the latest news impacting retailer and key business partners!

E-mail address:



Live Chat